Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Sudbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, where you'll deliver quality Waitrose produce while providing excellent customer service. You'll also support shop operations, ensuring a friendly environment. Flexible working arrangements are available.

Qualifications

• Full valid B-Category UK manual driving licence required.
• Ability to handle physical tasks such as lifting crates.

Responsibilities

• Load and prepare your van for deliveries.
• Complete vehicle safety checks and maintain compliance.
• Assist customers and support shopkeeping tasks.

Skills

Customer Service

Time Management

IT Literacy

Job description

About the role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

Due to the nature of the role, you need to be 18 years or older to work with us.

Key Responsibilities

• Start your day in store, checking your delivery routes.
• Load and prepare your van for deliveries, ensuring all orders are together for efficient delivery to customers.
• Complete vehicle safety checks, maintaining road compliance, health, and safety standards.
• Represent the Waitrose brand on the road with excellent customer service as your priority.
• Assist customers with their shopping and build rapport based on trust and service.
• Support the wider shop team with general shopkeeping tasks when required.

Essential skills/experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Strong customer service skills.
• Effective time management skills.
• Ability to handle physical tasks such as lifting crates and moving cages.
• Ability to work independently, self-motivated and adaptable.
• IT literacy.

Desirable skills/experience

• Previous driving experience, especially with chilled vehicles, is advantageous.

About The Partnership

We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, driven by our purpose to build a happier world. We focus on retail excellence, innovation, and diversification, committed to price, quality, and service.

We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively. We believe that as Partners, we make all the difference, and we own that responsibility.

Additional Information

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We encourage quick completion of any vetting documentation to avoid delays.

Applying early is advised as vacancies may close early due to high application volume.

We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview process.