Customer Delivery Driver — Night Premium & Flexible Hours

John Lewis plc; Godalming; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Night premium

Flexible hours

Job summary

John Lewis plc in Godalming is seeking a Customer Delivery Driver to bring Waitrose produce and service to customers’ doors. This is a busy, physical, customer-facing role with varied hours and stock duties when not on the road.

You’ll drive well-equipped vans, prioritise safety, and join a friendly team. The role offers a permanent contract and opportunities to flex hours where possible.

Qualifications

• Must be 18 or older for this role.
• Full, valid UK manual car license (B) with no more than 6 penalty points.
• Excellent people skills and friendly customer service.
• Physically capable, able to lift crates and move items up to 18 kg.

Responsibilities

• Be the friendly face for the Waitrose brand on the road, delivering great customer service.
• Communicate substitutions or changes and arrange refunds if needed.
• Handle products with care and ensure safe delivery to customers' doors.
• Ensure no extra charges for substituted items and build customer trust.
• Assist customers with groceries and maintain a positive delivery relationship.
• Familiarise yourself with daily delivery routes and perform safety checks on the van.
• Support the wider CFC team with warehouse tasks when off the road.

Skills

Age 18+

UK driving licence (B)

People skills

Physical fitness

Job description

John Lewis plc in Godalming is seeking a Customer Delivery Driver to bring Waitrose produce and service to customers’ doors. This is a busy, physical, customer-facing role with varied hours and stock duties when not on the road.

You’ll drive well-equipped vans, prioritise safety, and join a friendly team. The role offers a permanent contract and opportunities to flex hours where possible.