Customer Delivery Driver - Friendly Service & Flexible Hours

Waitrose & Partners; Bury St Edmunds; On-site; GBP 21,000 - 26,000; Full time

Job summary

Waitrose & Partners is seeking a Customer Delivery Driver to bring quality Waitrose produce and Partner-led service directly to customers’ doors. You’ll start in-store, load your van, and deliver orders with a focus on friendly, high-quality service, while complying with safety standards.

In addition to deliveries, you’ll support the shop team with stock replenishment and housekeeping, contributing to a welcoming, efficient retail environment.

Qualifications

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
• IT literate.

Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Skills

UK driving licence (B-category)

Customer service

Time management

Physical fitness

IT literate

Chilled vehicles experience

Job description

Waitrose & Partners is seeking a Customer Delivery Driver to bring quality Waitrose produce and Partner-led service directly to customers’ doors. You’ll start in-store, load your van, and deliver orders with a focus on friendly, high-quality service, while complying with safety standards.

In addition to deliveries, you’ll support the shop team with stock replenishment and housekeeping, contributing to a welcoming, efficient retail environment.