Customer Delivery Driver - Flexible Hours & Service

Waitrose & Partners; Crowborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Waitrose & Partners is seeking a Customer Delivery Driver to bring quality produce and partner-led service to customers’ doors. You’ll also support shop tasks when not on the road, and DBS checks may be required for some roles, with flexible/shorter hours where possible.

You will need a full UK manual driving licence and strong customer service skills. The role emphasizes autonomous work, safety checks, and contributing to a welcoming shop environment.

Qualifications

• Must hold a full valid UK manual driving licence with no more than 6 points.
• Excellent customer service and time management skills.
• Able to lift crates and move cages; physically able for this role.
• Comfortable working independently; self-motivated and adaptable.

Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all vehicle safety checks are complete on your van, maintaining road compliance and health and safety.
• Being an ambassador for the Waitrose brand with excellent customer service as your priority.
• Helping customers with their shopping and building rapport based on trust and service.
• Supporting the wider shop team with general shopkeeping tasks.

Skills

Driving license

Customer service

Time management

Independence

IT literacy

Physical fitness

Job description

Waitrose & Partners is seeking a Customer Delivery Driver to bring quality produce and partner-led service to customers’ doors. You’ll also support shop tasks when not on the road, and DBS checks may be required for some roles, with flexible/shorter hours where possible.

You will need a full UK manual driving licence and strong customer service skills. The role emphasizes autonomous work, safety checks, and contributing to a welcoming shop environment.