Customer Delivery Driver: Flexible Hours & Trusted Service

Waitrose & Partners; Newton Mearns; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Waitrose & Partners is seeking Customer Delivery Drivers to bring quality Waitrose produce and Partner-led service to customers' doors. This role is highly active, physically demanding and customer-facing, with duties including stock replenishment and store housekeeping when not on the road.

You’ll drive well-equipped vehicles with a strong emphasis on safety, service quality and building trust with customers in a collaborative team environment.

Qualifications

• Must be 18 or older.
• Full UK manual car driving license (B-Category) with no more than 6 penalty points.
• Excellent interpersonal skills and a friendly, service-oriented approach.

Responsabilités

• Be a friendly face for the Waitrose brand while on the road; delivering great customer service.
• Communicate with customers about substitutions or short-dated items and process refunds promptly if needed.
• Handle products with care and treat them as if they were your own.
• Ensure customers are not charged extra for substituted items.
• Assist customers with their groceries and build lasting relationships through trust and reliability.
• Familiarise yourself with the delivery route for the day.
• Carry out a full safety check on the van to ensure road readiness and compliance with safety rules.
• Support the wider CFC team with general warehouse tasks when off the road.

Connaissances

Customer service

People skills

Physical work

Description du poste

Waitrose & Partners is seeking Customer Delivery Drivers to bring quality Waitrose produce and Partner-led service to customers' doors. This role is highly active, physically demanding and customer-facing, with duties including stock replenishment and store housekeeping when not on the road.

You’ll drive well-equipped vehicles with a strong emphasis on safety, service quality and building trust with customers in a collaborative team environment.