Friendly Delivery Driver - Flexible Hours, Customer Focus

Waitrose & Partners; Newbury; Sur place; GBP 21 000 - 29 000; Plein temps

Résumé du poste

Waitrose & Partners is seeking Customer Delivery Drivers to bring high-quality Waitrose produce and Partner-led service directly to customers’ doors. This role is active, physical, and customer-facing, with duties including stock replenishment and on‑site shop tasks when not out on deliveries.

You must be 18+, hold a full UK manual license (B category) with limited penalty points, and demonstrate strong people skills and customer service.

Qualifications

• Be 18 or older.
• Have a full, valid UK manual car driving license (B-Category) with no more than 6 penalty points.
• Bring awesome people skills and a friendly approach to customer service.
• Be ready for some physical work, involving lifting crates, stairs and moving large cages up to 18kg.

Responsabilités

• Be a friendly face for the Waitrose brand on the road—great customer service is your number one goal!
• Chat with customers about changes to their order and if needed sort out a refund quickly.
• Handle all products and deliveries with care.
• Make sure customers aren’t charged extra if they receive a substituted item.
• Help customers with groceries and build a strong, trusting relationship with them.
• Familiarise yourself with your delivery route for the day.
• Give your van a full safety check to ensure it’s road‑ready and compliant with safety rules.
• Help the wider CFC team with general warehouse tasks when you’re off the road.

Connaissances

Driving license

Customer service

People skills

Problem solving

Description du poste

Waitrose & Partners is seeking Customer Delivery Drivers to bring high-quality Waitrose produce and Partner-led service directly to customers’ doors. This role is active, physical, and customer-facing, with duties including stock replenishment and on‑site shop tasks when not out on deliveries.

You must be 18+, hold a full UK manual license (B category) with limited penalty points, and demonstrate strong people skills and customer service.