Delivery Driver & Shop Assistant – Flexible Hours

Waitrose & Partners; Willerby; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Training provided

Job summary

Waitrose & Partners is seeking a Customer Delivery Driver in the UK. You’ll deliver quality Waitrose groceries to customers’ doors and provide partner-led service. The role is highly active, with stock replenishment and shop tasks when not on the road.

You’ll drive well-equipped vehicles with safety as a priority, and you’ll work as part of an inclusive team dedicated to excellent service. We value individuals who enjoy helping people, stay calm under pressure, and are dependable.

Qualifications

• Must be 18 or older to apply.
• Hold a full, valid UK manual car driving licence (B category) with minimal points.
• Bring strong people skills and a friendly customer service approach.
• Willingness to do physical tasks, lifting crates and moving items up to 18kg.

Responsibilities

• Be a friendly face for the Waitrose brand while you’re on the road—great customer service is your number one goal!
• Chat with customers about changes to their order (substitutions or short-dated items) and sort refunds if needed.
• Handle all products and deliveries with care, treating them like your own.
• Make it clear to customers that they won’t be charged extra for substituted items.
• Help customers with groceries and build a strong, trusting relationship with them.
• Familiarise yourself with your delivery route for the day.
• Give your van a full safety check to ensure it’s road-ready and compliant with safety rules.
• Help the wider CFC team with general warehouse tasks when off the road.

Skills

Age 18+

Full UK driving licence

People skills

Physical job (up to 18kg)

Job description

Waitrose & Partners is seeking a Customer Delivery Driver in the UK. You’ll deliver quality Waitrose groceries to customers’ doors and provide partner-led service. The role is highly active, with stock replenishment and shop tasks when not on the road.

You’ll drive well-equipped vehicles with safety as a priority, and you’ll work as part of an inclusive team dedicated to excellent service. We value individuals who enjoy helping people, stay calm under pressure, and are dependable.