Customer-Centric Plumbing & Heating Sales Advisor

Wolseley UK Limited; Wallsend; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonuses

Maternity / adoption leave

Discounts (online and high street)

Healthcare access

YuLife app

Cycle to Work

Job summary

Wolseley UK Limited is hiring a Sales Assistant for the Wallsend Plumb Centre. Based at the Wallsend branch, you will assist customers at the trade counter, handle enquiries by phone and email, and support warehouse tasks while ensuring excellent service.

The role is full-time, Monday to Friday, with salary of £26,695 plus bonus and benefits, and opportunities to develop skills within a large plumbing and heating group.

Qualifications

• Experience in face-to-face sales or customer service.
• Excellent communication and customer-first approach.
• Team-oriented and willing to support all branch tasks.
• Willingness to learn and enthusiasm.
• Knowledge of plumbing & heating is beneficial.

Responsibilities

• Assist customers at the trade counter with product recommendations.
• Handle customer enquiries by phone and email with a proactive attitude.
• Perform general warehouse duties including picking, packing and stocking.
• Merchandise displays to a high standard in the branch.

Skills

Face-to-face sales / customer service

Excellent communication

Team player

Willingness to learn

Plumbing & heating knowledge

Job description

Wolseley UK Limited is hiring a Sales Assistant for the Wallsend Plumb Centre. Based at the Wallsend branch, you will assist customers at the trade counter, handle enquiries by phone and email, and support warehouse tasks while ensuring excellent service.

The role is full-time, Monday to Friday, with salary of £26,695 plus bonus and benefits, and opportunities to develop skills within a large plumbing and heating group.