Customer Assistant - Visual Merchandiser - Kew

Marks & Spencer Plc; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Marks & Spencer Plc in London is seeking a Stylist/Visual Merchandiser in Fashion, Home & Beauty to shape the customer experience with high-impact displays and a fast-moving storefront.

You will implement seasonal merchandising plans, balance creativity with operations, and work closely with store teams to keep visuals fresh and aligned with campaigns.

Qualifications

• Eye for fashion and visual merchandising understanding.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Implement merchandising plans on the shop floor.
• Refresh displays quickly and under pressure to maintain impact.
• Collaborate with floor colleagues to ensure cohesive presentation.
• Adapt to changing priorities as retail moves fast.

Job description

Stylist

Work Pattern

Thursday 06.00-14.00
Friday 07.00-15.00
Saturday 06.00-12.00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

Are you ready for it?

If you’ve got the eye, the pace, and the grit, we want you.