Customer Assistant - Visual Merchandiser - White City

Marks & Spencer Plc; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer Plc is seeking a Stylist to drive visual merchandising on the shop floor, delivering compelling displays and keeping campaigns fast-paced and engaging.

You will balance creativity with operational demand, roll up your sleeves to implement planograms, and work across Fashion, Home & Beauty to ensure a high‑quality customer experience.

Qualifications

• Eye for fashion and a flair for styling.
• Ability to create compelling, on-floor displays.
• Strong customer-service mindset and pace in retail environments.

Responsibilities

• Implement and refresh merchandising plans across the shop floor.
• Create high-impact displays that align with campaigns and seasonal ranges.
• Use digital tools to bring campaigns to life on the shop floor.
• Roll up sleeves to deliver visual updates quickly and under pressure.
• Support colleagues and maintain a store that looks and sells well.

Skills

Eye for fashion

Visual merchandising

Retail resilience

Job description

Stylist

Work Pattern

Week 1
Mon: 07:00-15:00
Tues: 07:00-15:00
Wed: 07:00-15:00
Thurs: 07:00-15:00
Sat: 07:00-15:00

Week 2
Sun: 07:00-15:00
Tues: 07:00-15:00
Wed: 07:00-15:00
Thurs: 07:00-15:00
Fri: 07:00-15:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?