Customer Assistant - Visual Merchandiser - York

MARKS&SPENCER; York and North Yorkshire; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer in the United Kingdom invites applications for a Visual Merchandiser in Fashion, Home & Beauty. You will shape how customers experience the new M&S by delivering high-impact displays that sell, balancing creativity with operational demands.

You’ll implement the latest merchandising plans, act as a visual storyteller, and work at pace to keep shop floors looking fresh and engaging, contributing to a stylish, affordable quality experience.

Qualifications

• Eye for fashion and resilience to deliver high-impact displays.
• Ability to implement merchandising plans balancing creativity with operational demands.
• Strong visual storytelling and retail professionalism.

Responsibilities

• Shape how customers experience the new M&S with high-impact displays that sell.
• Balance creativity with operational demands on the shop floor.
• Use digital tools to bring campaigns to life and energize shop floors.
• Deliver visual updates quickly and under pressure to maintain appeal.
• Collaborate with colleagues to ensure a cohesive in-store look.

Skills

Eye for fashion

Retail professionalism

Fast-paced

Job description

Work Pattern

• Week 1
  
  
  
  • Sunday 07:00 - 15:00
  
  
  • Monday 07:00 - 15:00
  
  
  • Wednesday 11:00 - 19:00
  
  
  • Thursday 07:00 - 15:00
  
  
  • Friday 07:00 - 15:00
  
  
  
  


• Week 2
  
  
  
  • Monday 07:00 - 15:00
  
  
  • Tuesday 07:00 - 15:00
  
  
  • Wednesday 07:00 - 15:00
  
  
  • Friday 07:00 - 15:00
  
  
  • Saturday 07:00 - 15:00
  
  
  
  

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.

Are you ready for it?