Customer Assistant - Visual Merchandiser - Purley Way

Marks & Spencer Plc; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

M&S is seeking a Visual Merchandiser in Fashion, Home & Beauty to shape customer experiences with compelling displays. You'll bring style, resilience and drive to deliver high-impact visuals across the shop floor.

Join a frontline role that balances creativity with operational needs, using digital tools to bring campaigns to life and ensure the store looks and sells at pace.

Qualifications

• Ability to translate merchandising plans into compelling displays.
• Strong customer-facing presence and brand representation.
• Comfort with fast-paced retail environments.

Responsibilities

• Implement merchandising plans and create high-impact displays.
• Act as visual storyteller to showcase products.
• Deliver fast, high-impact visual updates under pressure.
• Collaborate with store colleagues to ensure a cohesive shop floor.
• Adapt quickly to changing campaigns and priorities.

Skills

Eye for fashion

Retail frontline experience

Teamwork

Flexibility

Job description

Week 1:
Monday: 07:00 - 15:00
Wednesday: 07:00 - 15:00
Thursday: 07:00 - 15:00
Friday: 07:00 - 15:00
Saturday: 07:00 - 15:00
Week 2:
Sunday: 07:00 - 15:00
Monday: 07:00 - 15:00
Wednesday: 07:00 - 15:00
Thursday: 07:00 - 15:00
Friday: 07:00 - 15:00
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?