Customer Assistant - Operations - Worcester

Marks and Spencer; Worcester; On-site; GBP 14,000 - 15,000; Part time

Job summary

Marks & Spencer is inviting applications for a Customer Assistant in Operations in Worcester. This hands-on, high-demand role keeps stock flowing, deliveries arriving, and the shop floor full, clean and ready for customers to shop.

It requires energy, attention to detail and a readiness to work across store functions. Expect early morning shifts and a fast-paced environment where you’ll be empowered to move quickly, use digital tools to track deliveries, and collaborate with colleagues to keep

Qualifications

• Early morning shift pattern from 04:00 to 08:00, 5 days a week.
• Physical, fast-paced work involving stock and deliveries.
• Digital tools used to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked.
• Support behind-the-scenes store operations and housekeeping.
• Assist across store functions to keep processes running smoothly.

Job description

All the details

Work Pattern

• Monday 04:00-08:00
• Tuesday 04:00-08:00
• Wednesday 04:00-08:00
• Friday 04:00-08:00
• Saturday 04:00-08:00

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it?