Customer Assistant - Operations - Abingdon

Marks and Spencer; Abingdon; On-site; GBP 11,000 - 14,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations to support stock control and delivery workflows behind the scenes. You will help keep shelves full, deliveries on track, and the shop floor ready for customers.

The role emphasizes speed, accuracy, and a strong team approach in a fast-paced retail setting. You’ll need to be physically capable of demanding duties, comfortable with early starts and weekend work, and confident in using digital tools to monitor stock and deliveries.

Qualifications

• Able to work early mornings and Saturdays.
• Physically demanding role requiring stamina.
• Comfortable using digital tools to track deliveries and stock.

Responsibilities

• Handle stock and deliveries to keep the store replenished and organized.
• Carry out essential behind-the-scenes tasks to support shop floor operations.
• Use digital tools to track deliveries and manage stock levels with accuracy.
• Work across wider store areas as needed and support colleagues.
• Be a reliable team player, adapting to pace and demand of retail environments.

Skills

Stock management

Deliveries handling

Teamwork

Digital literacy

Tools

Stock tracking software

Job description

All the details

Working Pattern

Tuesday: 04:00 - 08:00
Wednesday: 04:00 - 08:00
Thursday: 04:00 - 08:00
Friday: 04:00 - 08:00
Saturday: 04:00 - 08:00

Under 18 disclaimer

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
This is a role for people who move with purpose.