Customer Assistant - Operations - Sevenoaks

Marks & Spencer Group; Sevenoaks; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3 p/h

Job summary

Marks & Spencer in Sevenoaks is looking for a Customer Assistant in Operations. This role is physically demanding and high‑intensity, supporting the backstage operations that keep our stores running smoothly.

You’ll handle stock, deliveries and essential behind‑the‑scenes work to ensure the shop floor is full, clean and ready for customers. Flexibility is essential as you’ll cover across the wider store, use digital tools to track deliveries, and work as part of a team to maintain pace and

Qualifications

• Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Job description

All the details

Work Pattern

Week 1

• Sunday: 12:00 - 20:00
• Monday: 15:00 - 23:00
• Wednesday: 15:00 - 23:00
• Thursday: 15:00 - 23:00
• Friday: 15:00 - 23:00

Week 2

• Monday: 15:00 - 23:00
• Tuesday: 15:00 - 23:00
• Wednesday: 15:00 - 23:00
• Friday: 15:00 - 23:00
• Saturday: 15:00 - 23:00

Under 18 disclaimerThis job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.