Customer Assistant - Operations - Sevenoaks

MARKS&SPENCER; Sevenoaks; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations in Sevenoaks. This physically demanding, high-intensity role keeps our stores running and stock flowing behind the scenes. You’ll handle stock, deliveries and ensure the shop floor stays full, clean and ready for customers.

Flexibility across the wider store, digital confidence to track deliveries, and teamwork across functions are essential. Please note the under 18 disclaimer and unsocial premium for late shifts.

Qualifications

• Flexibility across the wider store to meet pace and demands.
• Digital confidence to track deliveries and stock accurately.
• Team-oriented with ability to collaborate across store functions.
• Willingness to work across shifts, including early mornings and late days.

Responsibilities

• Be responsible for stock, deliveries, and behind-the-scenes work to keep the shop floor full and ready for customers.
• Keep products moving with urgency and accuracy.
• Flex across the wider store as needed to meet pace and demands.
• Use digital tools to track deliveries and manage stock.
• Work as a team across store functions.
• Adapt from early mornings to late shifts to keep things moving.

Job description

Work Pattern

Week 1

Sunday: 12:00 - 20:00

Monday: 15:00 - 23:00

Wednesday: 15:00 - 23:00

Thursday: 15:00 - 23:00

Friday: 15:00 - 23:00

Week 2

Monday: 15:00 - 23:00

Tuesday: 15:00 - 23:00

Wednesday: 15:00 - 23:00

Friday: 15:00 - 23:00

Saturday: 15:00 - 23:00

Under 18 disclaimerThis job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?