Customer Assistant - Operations - Cheshire Oaks

Marks & Spencer Group; Ellesmere Port; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Group in Ellesmere Port is seeking a Customer Assistant in Operations to be the backstage powerhouse of our store, performing stock and delivery tasks to keep shelves full and the store running smoothly. This is a physically demanding, high-intensity role requiring focus and speed.

You’ll be flexible to work across the wider store, adapt to early starts and shifting demands, and use digital tools to track stock and deliveries, ensuring availability for customers throughout the

Responsibilities

• Handle stock and deliveries to keep shop floors full and orderly.
• Perform behind-the-scenes tasks to ensure availability and accuracy of products.
• Move with pace across store operations to support store teams.
• Utilise digital tools to track deliveries and manage stock efficiently.

Job description

Work pattern
Week 1
Monday: 04:00 - 09:15
Tuesday: 04:00 - 09:15
Friday: 04:00 - 09:15
Saturday: 04:00 - 09:15

Week 2
Sunday: 04:00 - 09:15
Monday: 04:00 - 09:15
Tuesday: 04:00 - 09:15
Friday: 04:00 - 09:15

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.