Customer Assistant - Operations - Oxford

Marks & Spencer; Oxford; On-site; GBP 14,000 - 17,000; Part time

Job summary

Marks & Spencer Group in Oxford is seeking a Customer Assistant in Operations to keep our store running smoothly behind the scenes. You’ll handle stock, deliveries and the vital behind-the-scenes work that keeps shelves full and ready for customers.

The role is physically demanding and fast-paced, requiring you to move with purpose, be digitally confident to track deliveries, and work across store functions with colleagues. Shifts include Sunday, Tuesday and Thursday patterns.

Qualifications

• Stock, deliveries and behind-the-scenes work to keep shop floor stocked.
• Move products quickly with accuracy and urgency.
• Work across store functions and support colleagues.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep shop floor stocked.
• Move products quickly with accuracy and urgency.
• Work across store functions and support colleagues.
• Adapt to early deliveries and late stock shifts.

Skills

Stock management

Digital tools

Team player

Job description

Work Pattern

Sunday 1300-2100
Tuesday 1600-2200
Thursday 1200-2200

Under 18 disclaims

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.