Customer Assistant - Operations - Sunbury Cross Simply Food

Marks & Spencer; Sunbury-on-Thames; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to help keep our stores running smoothly. You’ll handle stock, deliveries and the behind-the-scenes work that ensures the shop floor stays full and ready for customers.

The role is physically demanding and high-tempo, with shift patterns including nights for unsocial hours and the need to move quickly and accurately. Flexibility to work across the wider store and using digital tools is essential.

Responsibilities

• Handle stock and deliveries behind the scenes to keep the shop floor stocked and ready for customers.
• Work across the wider store to meet pace and demand of retail.
• Use digital tools to track deliveries and manage stock availability.
• Be a team player supporting colleagues across the store.

Job description

Work Pattern

Week 1

Sunday 05:45-13:45

Tuesday 04:45-12:45

Wednesday 04:45-12:45

Friday 04:45-12:45

Week 2

Tuesday 04:45-12:45

Thursday 04:45-12:45

Friday 04:45-12:45

Saturday 04:45-12:45

Under 18 DISCLAIMERS

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?