Customer Assistant - Operations - Cranleigh sf

MARKS&SPENCER; Waverley; On-site; GBP 19,000 - 28,000; Part time

Job summary

M&S in the United Kingdom is seeking a Customer Assistant in Operations to support stock control, deliveries, and the behind-the-scenes work that keeps our shop floor full and ready for customers.

You’ll move quickly, be digitally confident to track deliveries and stock, and work across the store to maintain availability and speed in a fast-paced retail environment. Flexibility is essential to cover varying shift patterns.

Responsibilities

• Stock, deliveries, and behind-the-scenes tasks to keep the shop floor full, clean and ready for customers.
• Work across the wider store and adapt to pace and demands of retail.
• Use digital tools to track deliveries and stock efficiently.

Job description

Work Pattern

• Monday – 17:00-21:45
• Tuesday – 17:45-21:45
• Friday – 17:45-21:45
• Saturday – 13:45-21:45

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?