Customer Assistant - Operations - Nottingham Giltbrook

Marks & Spencer; Nottingham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in Operations in Nottingham. The role involves handling stock, deliveries and essential behind‑the‑scenes work to keep the shop floor inventory ready for customers.

You will move quickly, stay focused and work across store functions to support seamless store operations. This role is physically demanding with a high pace, requiring readiness to roll up sleeves, be digitally confident, and maintain accuracy in stock and deliveries to ensure

Qualifications

• Flexibility to work across the wider store.
• Digital confidence to track deliveries and manage stock.
• Team player across store functions.

Responsibilities

• Stock, deliveries and back‑office tasks to keep the shop floor full, clean and ready for customers.
• Support across store functions to ensure fast, accurate delivery of products to shelves and customers.

Skills

Flexibility

Digital tools confidence

Team player

Tools

Stock management system

Job description

Working Pattern

Wednesday 14:30-22:00
Friday 14:00-22:00
Saturday 14:00-22:00

Under 18 DISCLAIMERS

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.