Customer assistant - Operations - Shrewsbury

Marks & Spencer Group; Shrewsbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Join our team at M&S as a Customer Assistant in Operations. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries and all the vital behind‑the‑scenes work that keeps our shop floor full, clean and ready for customers. Flexibility is vital, you’ll work across the wider store and use digital tools to track deliveries and stock.

Responsibilities

• Stock handling and deliveries behind the scenes to keep the shop floor stocked, clean and ready for customers.
• Be fast, focused and proactive, moving products with urgency and accuracy.
• Work across the wider store as needed and adapt to retail pace and demands.
• Use digital tools to track deliveries and manage stock.

Job description

Work Pattern:
Sunday: 07:00-11:00
Thursday: 07:00-11:00
Saturday: 06:00-10:00

Under 18 DISCLAIMERS

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.