Customer Assistant - Operations - Newtownbreda

Marks and Spencer; Belfast City District; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer in Belfast is seeking a Customer Assistant in Operations to help keep stock flowing and the shop floor ready for customers.

This role is physically demanding and fast-paced, requiring you to move with purpose, work across store functions, and use digital tools to track deliveries and stock. Flexibility for early mornings and late stock is essential.

Qualifications

• Stock, deliveries and behind-the-scenes work to ensure shop floor is full and ready for customers.
• Digital tools used to track deliveries and manage stock.
• Flexible across wider store and shift patterns.

Responsibilities

• Manage stock levels and deliveries to keep the shop floor fully stocked.
• Support behind-the-scenes operations to keep store running smoothly.
• Work flexibly across store areas and across shifts to meet demand.
• Use digital tools to track deliveries and stock movement with accuracy.
• Be a team player, moving with pace in a high-activity retail environment.
• Adapt to early morning deliveries and late stock movements as required.

Job description

All the details

Work Pattern

Week 1

Sunday 11:00 - 17:00
Monday 11:00 - 17:00
Tuesday 11:00 - 17:00
Thursday 11:00 - 17:00
Friday 11:00 - 17:00

Week 2

Monday 11:00 - 17:00
Tuesday 11:00 - 17:00
Wednesday 11:00 - 17:00
Friday 11:00 - 17:00
Saturday 11:00 - 17:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?