Customer Assistant - Operations - London Colney

Marks and Spencer; St Albans; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in St Albans is hiring a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps the shop floor full and ready for customers. You’ll be fast, focused and a team player, working across the store to keep products moving, using digital tools to track deliveries and manage stock with accuracy.

Shifts are Thursday to Saturday 14:00-22:00, reflecting the busy retail period, and the role is physically demanding, requiring energy, teamwork

Responsibilities

• Responsible for stock, deliveries and behind-the-scenes work to keep shop floor full and ready for customers.
• Ensure availability and speed by tracking deliveries and managing stock.
• Work across the wider store and support colleagues across functions.

Job description

All the details

Work Pattern

• Thursday 14:00-22:00
• Friday 14:00-22:00
• Saturday 14:00-22:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?