Customer Assistant - Operations - Leamington Shopping Park

Marks and Spencer; Royal Leamington Spa; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Unsocial premium £3/h (between 22:00-6

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations in Royal Leamington Spa. You will handle stock, deliveries and behind-the-scenes work to ensure the shop floor stays full and ready for customers.

The role requires flexibility across the wider store, a readiness to work early hours, and confidence with digital tools to track deliveries and stock. A team-first attitude and willingness to adapt to retail pace are essential.

Qualifications

• Stock and deliveries to keep shop floor full and ready.
• Work across the wider store as needed.
• Digital tools used to track deliveries and stock.
• Team player across store functions.
• Flexible hours to cover early mornings and late shifts.

Responsibilities

• Manage stock and deliveries to keep shelves full.
• Work across the wider store as needed.
• Use digital tools to track deliveries and stock.
• Collaborate with colleagues across store.

Skills

Stock management

Deliveries handling

Digital tools

Teamwork

Flexibility

Job description

All the details

Working Pattern

• Sunday 03:00 - 11:00
• Saturday 03:00 - 11:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
• This is a role for people who move with purpose.