Christmas Customer Assistant - Operations - Purley Way

Marks and Spencer; Greater London; On-site; GBP 19,000 - 25,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant in Operations. The role is physically demanding and involves stock, deliveries, and behind-the-scenes work to keep the shop floor full and ready for customers.

You'll use digital tools to track deliveries and stock, work across the wider store, and adapt to early morning and late shifts while staying focused and fast-paced.

Qualifications

• Must be physically able to perform demanding retail tasks.
• Able to use digital tools confidently to track deliveries and stock.
• Flexible schedule with early mornings, evenings and weekend shifts.
• Willing to work across the wider store as needed.

Responsibilities

• Manage stock and deliveries to keep shop floor shelves full.
• Support behind-the-scenes operations to ensure smooth store running.
• Move quickly and accurately to maintain product availability.
• Collaborate with colleagues across store functions.

Skills

Physically fit

Digital literacy

Team player

Flexible

Job description

Under 18 disclaimer:

t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

All the details

Work Pattern

• Sunday 06:00-10:00
• Monday 06:00-10:00
• Wednesday 05:00-09:00
• Friday 20:00-00:00
• Saturday 20:00-00:00

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.