Customer Assistant - Operations - Eclipse Park Maidstone

Marks and Spencer; Maidstone; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer in Maidstone is seeking an Operations Customer Assistant to support stock, deliveries and behind-the-scenes work that keeps the shop floor full and ready for customers.

You’ll be fast, focused and ready to move with purpose, working flexibly across store functions, applying digital tools to track deliveries and stock, and collaborating with teammates to maintain high standards in a busy retail environment.

Qualifications

• Flexibility to work across store locations and shift patterns.
• Digitally confident to use tools for stock, deliveries and inventory.
• Strong team player able to collaborate across store functions.

Responsibilities

• Manage stock and deliveries behind the scenes to keep the shop floor full and ready for customers.
• Assist in stock replenishment and maintain cleanliness and organisation.
• Use digital tools to track deliveries and reorder stock as needed.
• Support colleagues across the store to maintain momentum during busy periods.

Job description

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

Operations Assistant

All the details

Work Pattern

Sunday: 13:30-21:30
Thursday: 15:30-23:30
Friday: 15:30-23:30

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.