Customer Assistant - Operations - Biggleswade

Marks and Spencer; Biggleswade; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries and backstage processes that keep our stores running smoothly. You’ll contribute to ensuring the shop floor stays well-stocked, clean and ready for customers, and flex across store areas to meet busy periods.

You’ll work with digital tools to track deliveries and stock, be a strong team player across departments, and adapt to early morning and late stock moves as required.

Responsibilities

• Stock, deliveries and all backstage work to keep the shop floor full, clean and ready for customers.
• Flexible across the wider store to meet pace and demands of retail.
• Digital tools are used to track deliveries and manage stock efficiently, focusing on availability and speed.
• Team player, assisting colleagues across store functions to keep operations smooth.
• Role suits those who can start early for deliveries and flex into late stock movements.

Job description

"Under 18 disclaimer"

All the details
Work Pattern:
Sunday: 16:30-20:30
Monday: 18:00-22:00
Tuesday: 18:00-22:00
Thursday: 18:00-22:00
Saturday: 18:00-22:00
"Under 18 disclaimer"
This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people that move with purpose.
Are you ready for it?