Customer Assistant - Operations - Hedge End

Marks and Spencer plc (UK); Hedge End; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer plc (UK) is seeking a Customer Assistant in Operations at our store. You’ll support stock flow, deliveries and the behind-the-scenes work that keeps shop floors full and ready for customers. This role requires you to be fast, accurate and adaptable, with a willingness to work across the wider store.

You’ll need to be 18 or older and digitally confident to use stock-tracking tools. Teamwork is essential as you collaborate with colleagues to maintain availability, cleanliness and

Qualifications

• Must be 18 years or older.
• Stock and deliveries handling experience preferred.
• Be fast, focused and adaptable in a busy store environment.

Responsibilities

• Manage stock flow and deliveries behind the scenes.
• Keep shop floors full, clean and ready for customers.
• Work flexibly across the wider store as required.

Skills

Flexibility

Digital literacy

Teamwork

Stock control

Deliveries handling

Job description

Thursday 14:00 - 22:00 Friday 14:00 - 22:00 Saturday 14:00 22:00 Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.