Customer Assistant- Operations

Marks and Spencer plc (UK); Haslemere; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

M&S is seeking a Customer Assistant in Operations in the Haslemere area. You will be the backstage powerhouse, handling stock, deliveries and essential behind-the-scenes work to keep shelves full and the shop floor ready for customers. The role demands speed, accuracy and a proactive mindset.

You’ll work across the wider store, be digitally confident in tracking deliveries, and be a team player supporting colleagues to maintain high store standards and availability.

Qualifications

• Flexibility to work across the wider store and adapt to pace and demands of retail.
• Digital confidence to use tools for tracking deliveries and managing stock.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work to keep shop floor stocked and ready for customers.
• Keep the store clean and organised to ensure smooth customer flow.
• Move products quickly and accurately to avoid delays and maintain availability.

Job description

Join our team at M&S as a Customer Assistant in Operations, you\'ll be the backstage powerhouse of our stores. It\'s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you\'re ready to roll your sleeves up and work smart, this is the role for you. You\'ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There\'s no room for delay. You\'ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You\'ll work across the wider store where needed - always keeping up with the pace and demands of retail.


• Being digitally confident is essential. You\'ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.


• Being a team player is essential. You\'ll be a key cog in a big machine, working across functions and supporting colleagues across the store.


• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you\'ll adapt quickly to keep things moving. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.