Customer Assistant - Operations - Chester

MARKS&SPENCER; Chester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our shops running like clockwork.

You will handle stock and deliveries, ensuring the shop floor stays full, clean and ready for customers, with a focus on speed, accuracy and teamwork. Flexible across store areas and confident with digital tools, you will collaborate across functions to keep momentum.

Qualifications

• Flexibility to work across the wider store when needed.
• Comfort and speed using digital tools to track deliveries and stock.
• Able to work as part of a team across store functions.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked and ready.
• Support behind-the-scenes work to ensure fast, accurate product flow.
• Work across store areas to maintain availability and speed of service.

Skills

Flexibility

Digital skills

Teamwork

Job description

Sunday 14:00 - 20:30

Tuesday 14:00 - 20:30

Thursday 14:00 - 20:30

Friday 14:00 - 20:30

Saturday 14:00 - 20:30

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?