Customer Assistant - Operations - Gosforth

Marks and Spencer; North East; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking an Operations Assistant to keep the store running smoothly. You’ll be responsible for stock, deliveries and the behind-the-scenes work that keeps the shop floor full and ready for customers.

This role is physically demanding and fast-paced. You’ll work across the store as needed, using digital tools to track deliveries and stock, and you’ll need to be flexible with early mornings and weekend shifts.

Qualifications

• Physically demanding and fast-paced retail environment.
• Responsible for stock, deliveries and behind-the-scenes work.
• Flexibility to work across the store and across shifts.
• Confident in using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep shelves full.
• Support store operations to ensure smooth workflows.
• Work across functions to assist colleagues during busy periods.

Skills

Stock management

Deliveries

Digital tools

Teamwork

Physical fitness

Tools

Stock systems

Job description

Summary

Operations Assistant

All the details

Work Pattern
Sunday: 06:00-10:00
Wednesday: 04:30-08:30
Thursday: 04:30-08:30
Saturday: 04:30-08:30

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?