Customer Assistant - Operations - Eclipse Park Maidstone

Marks & Spencer Plc; Maidstone; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer plc in Maidstone is hiring an Operations Assistant to keep stock flowing, manage deliveries, and ensure the shop floor stays full, clean, and ready for customers. The role is physically demanding and fast-paced, requiring you to move with purpose, work across the wider store as needed, and stay ahead to keep shelves stocked.

The schedule includes varied hours, with an unsocial premium of £3.00 per hour for hours between 22:00 and 06:00.

Qualifications

• Flexibility to cover across the wider store
• Digital tools proficiency to track deliveries and stock
• Team player able to collaborate across store functions

Responsibilities

• Responsible for stock, deliveries and back-of-house tasks
• Keep shop floor full, clean and ready for customers
• Work across store to meet pace and demand

Skills

Flexibility

Digital tools proficiency

Team player

Job description

Operations Assistant

Work Pattern

Sunday: 09:00-17:00
Tuesday: 03:30-11:30
Wednesday: 03:30-11:30
Thursday: 03:30-11:30

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.


• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.


• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.


• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.