Customer Assistant- Operations - Douglas Isle of Man

Marks and Spencer; Dundee; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Unsocial premium £3.00 p/h 22:00–06:00

Job summary

Marks & Spencer in Dundee is seeking a Customer Assistant in Operations to support stock, deliveries and behind-the-scenes tasks that keep the store running smoothly.

The role is physically demanding and fast-paced, focusing on availability, accuracy, and moving products to the shop floor with urgency. Flexibility is essential to work across the store and adapt to busy periods.

Qualifications

• Stock and deliveries coordination experience preferred.
• Able to use digital tools to track deliveries and manage stock.
• Comfortable working in a fast-paced retail environment.

Responsibilities

• Manage stock and deliveries to ensure shop floor availability.
• Keep store stock in good order, clean and ready for customers.
• Collaborate across store functions to support operations and guest experience.
• Utilize digital tools to monitor stock and deliveries.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Flexibility

Retail environment

Tools

Inventory software

Job description

All the details

Working Pattern

Tuesday - 12:30 - 19:30

Thursday - 12:30 - 19:30

Friday - 12:30 - 19:30

Saturday - 12:30 - 19:30

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

• Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?