Customer Assistant - Operations - Chippenham

Marks & Spencer Plc; Chippenham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Chippenham is hiring a Customer Assistant in Operations. This role backs store performance by handling stock, deliveries, and behind-the-scenes tasks to keep shelves full and ready for customers.

The job requires flexibility across store areas, comfort with digital tools for stock management, and strong teamwork to support colleagues and respond quickly to changing demands.

Qualifications

Responsibilities

• Stock, deliveries, and behind-the-scenes work to keep shop floor full and ready for customers.
• Track deliveries and manage stock using digital tools to ensure availability and speed.
• Support colleagues across the store and work flexibly across departments.

Job description

Working Pattern

Sunday 18:00-22:00
Monday 18:00-22:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and