Customer Assistant - Operations - Prestatyn Retail Park

Marks and Spencer; Prestatyn; On-site; GBP 11,000 - 14,000; Part time

Job summary

Marks & Spencer in Prestatyn is seeking a Customer Assistant in Operations to support backstage store functions. You will manage stock, deliveries and essential back‑stage tasks to keep the shop floor stocked, clean and ready for customers.

You’ll use digital tools to track deliveries and stock levels with a focus on availability and speed. The role emphasizes flexibility across store areas, team collaboration, and the ability to adapt to early morning deliveries and busy periods while

Qualifications

• Flexibility to work across different store areas and shifts.
• Good command of digital tools for stock and delivery tracking.
• Strong teamwork and collaboration with store colleagues.

Responsibilities

• Handle stock, deliveries and essential back‑stage tasks to keep the shop floor stocked, clean and ready for customers.
• Use digital tools to track deliveries and manage stock levels, ensuring product availability and speed of service.
• Work across store areas as needed and support colleagues to maintain smooth operations.
• Adapt to varying shifts and sprint through peak periods with focus and urgency.

Skills

Flexibility

Digital literacy

Teamwork

Job description

All the details

Work Pattern

Sunday 07:00 - 12:00
Monday 07:00 - 12:00
Wednesday 07:00 - 12:00
Friday 07:00 -12:00

Under 18 disclaimer:
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.