Customer Assistant - Operations - Sevenoaks

Marks & Spencer Plc; Sevenoaks; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Unsocial premium £3/h (22:00-06:00)

Job summary

Marks & Spencer Plc in Sevenoaks is recruiting a Customer Assistant in Operations. You’ll be the backstage powerhouse ensuring stock movement, deliveries and back‑room tasks keep the store running smoothly.

The role is busy and physical, with shifts from 15:00 to 23:00 on several days, and a £3 per hour unsocial premium for night hours. Flexibility, teamwork and the ability to use digital tools are essential to succeed.

Qualifications

• Stock handling and deliveries to keep shop floor stocked.
• Use digital tools to track deliveries and manage stock.
• Be a team player across store functions.
• Flexibility to work across wider store areas.

Responsibilities

• Handle stock, deliveries and back-room duties.
• Ensure shop floor is full, clean and ready for customers.
• Work across store functions to meet pace and demands.
• Adapt to early mornings, late shifts and changing stock.

Skills

Stock management

Delivery coordination

Digital tools proficiency

Teamwork

Flexibility

Fast-paced

Job description

All the details

Work Pattern

• Monday 15:00-23:00
• Thursday 15:00-23:00
• Friday 15:00-23:00
• Saturday 15:00-23:00

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?