Customer Assistant - Operations - Cranleigh SF

M&S Careers; Waverley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and the vital behind-the-scenes work that keeps the shop floor full and ready for customers to shop.

This is a physically demanding, high-intensity role. You’ll work across the wider store as needed, use digital tools to track deliveries and stock, stay flexible with hours, and team up with colleagues to keep pace and accuracy.

Qualifications

• Ability to manage stock and deliveries.
• Experience with digital tools for stock tracking.
• Strong team-working and communication skills.

Responsibilities

• Handle stock and deliveries to keep shop floor stocked.
• Carry out behind-the-scenes tasks to ensure store runs smoothly.
• Work flexibly across the wider store as needed and support colleagues.

Skills

Stock management

Deliveries

Digital tools

Team player

Flexibility

Customer service

Tools

Stock software

Job description

Work Pattern:

Monday - 17:00-21:45
Tuesday - 17:45-21:45
Friday - 17:45-21:45
Saturday - 13:45-21:45

"Under 18 disclaimer"

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.