Customer Assistant - Operations - Bluewater

Marks & Spencer Plc; Greenhithe; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Unsocial hour premium

Job summary

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, responsible for stock, deliveries and the vital behind-the-scenes work that keeps the shop floor full and ready for customers.

This is a physically demanding, high‑intensity role requiring flexibility to work across the store, with night shifts Fri and Sat 21:00–06:00 and a £3/hour unsocial premium for hours 22:00–06:00.

Qualifications

• Stock, deliveries and back-of-house tasks.
• Physically demanding, high-intensity role.

Responsibilities

• Responsible for stock, deliveries and all behind-the-scenes work to keep the shop floor full, clean, and ready for customers.
• Work across the wider store as needed to keep pace and demands of retail.
• Use digital tools to track deliveries and manage stock efficiently.

Job description

Work Pattern

Friday - 21:00-06:00
Saturday - 21:00-06:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?