Customer Assistant - Operations

Marks and Spencer plc (UK); Hereford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc (UK) is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our shop floor running like clockwork, with deliveries, stock, and behind-the-scenes work ensuring products are available for customers.

Flexibility is essential to cover across the wider store, with digital tools used to track deliveries and stock.

Responsibilities

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Job description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
  Sunday: 06:30 - 12:30
  Monday: 04:30 - 10:30
  Tuesday: 04:30 - 10:30
  Wednesday: 04:30 - 10:30 Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.