Customer Assistant – Flexible Hours & Night Premium

jlp; High Wycombe; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Night premium

Job summary

John Lewis & Partners in High Wycombe is seeking a Customer Assistant to deliver outstanding service and maintain in-store standards across displays, stock, and cleanliness. You will use product knowledge and training to help customers and drive sales while putting the customer at the heart of every interaction.

The role includes flexible hours across seven days, with night premium opportunities (£3.75 per hour) for hours between 22:00 and 06:00; starting pay £13.00 per hour, rising to £13.25

Qualifications

• Basic IT literacy is required.
• Strong communication skills are essential.

Responsibilities

• Delivering engaging and inspirational customer service at every stage of the customer journey.
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership.
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.
• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.
• Identifying areas of improvement and implementing solutions.
• Helping to protect our profits by supporting with accurate stock counts.

Skills

Basic IT literacy

Strong communication

Job description

John Lewis & Partners in High Wycombe is seeking a Customer Assistant to deliver outstanding service and maintain in-store standards across displays, stock, and cleanliness. You will use product knowledge and training to help customers and drive sales while putting the customer at the heart of every interaction.

The role includes flexible hours across seven days, with night premium opportunities (£3.75 per hour) for hours between 22:00 and 06:00; starting pay £13.00 per hour, rising to £13.25