Retail Customer Assistant – Evenings & Night Premium

John Lewis plc; Milton Keynes; On-site; GBP 18,000 - 19,000; Part time

Job summary

John Lewis plc is recruiting a Customer Assistant for one of our Milton Keynes shops. You’ll deliver outstanding customer service, highlight our first class in-store experiences and help maintain shop standards through displays, stock availability and cleanliness.

Evening and weekend work is available with a night premium of £3.75 per hour for hours between 22:00–06:00. This temporary contract offers varied hours across seven days and opportunities to join the Partnership.

Qualifications

• Basic IT literacy.
• Strong communication skills.
• Desirable: experience of working in a customer facing role.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership.
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.
• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.
• Identifying areas of improvement and implementing solutions.
• Helping to protect our profits by supporting with accurate stock counts.

Skills

Basic IT literacy

Strong communication

Job description

John Lewis plc is recruiting a Customer Assistant for one of our Milton Keynes shops. You’ll deliver outstanding customer service, highlight our first class in-store experiences and help maintain shop standards through displays, stock availability and cleanliness.

Evening and weekend work is available with a night premium of £3.75 per hour for hours between 22:00–06:00. This temporary contract offers varied hours across seven days and opportunities to join the Partnership.