Customer Assistant - Cafe - Trafford Centre

Marks & Spencer Plc; Manchester; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in Manchester is seeking energetic cafe team members for the M&S Café inside our store. This hands-on, high-pressure role requires delivering warm, five-star service while handling orders quickly during busy periods.

You’ll be digitally confident, use our POS tools to take and fulfil orders, maintain food safety standards, and support colleagues to keep the café running smoothly even at peak times.

Responsibilities

• Take and fulfil food and drink orders quickly using POS tools.
• Maintain impeccable food safety standards while juggling orders and queues.

Job description

Work Pattern

Sunday 12-17.15
Wednesday 9-5
Thursday 10-18
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas