Customer and Trading Manager - Online

Sainsbury's; Swindon; Presencial; GBP 28.000 - 38.000; Jornada completa

Descripción de la vacante

Rozgoo in Swindon is seeking a proactive leader to plan and coordinate the online picking and delivery team, ensuring a seamless in-store online service.

You will lead shoppers and drivers, coach performance, and collaborate with store managers to enhance the overall shopping experience for online and in-store customers.

This role focuses on people management, coaching, and delivering a safe, efficient service in a busy retail environment.

Formación

• Experience managing performance and capability within a large team.

Responsabilidades

• Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service.
• Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
• Collaborate with other managers to ensure the success of shopping experience of the overall store.
• People management is a big part of the role, managing performance and capability.

Conocimientos

People management

Leadership

Coaching

Descripción del empleo

What you'll be doing:

Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capabilit…