Customer Account Manager – Loans | Training + Bonus

Evlo; Greater Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Excellent pension 3% employee to 8%?em

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Job summary

Evlo is seeking a Customer Account Manager in the United Kingdom to join a market-leading consumer finance team. You will interact with customers, assess needs and affordability, and guide them through the loan journey with a focus on excellent service.

The role emphasizes strong communication, rapport building, and the ability to work towards targets while delivering positive outcomes for customers and the business.

Qualifications

• Customer-focused approach to service delivery.
• Clear, confident communication with customers.
• Willingness to develop skills and knowledge.

Responsibilities

• Handle customer enquiries and guide through loan process.
• Assess requirements and affordability with customers.
• Manage full lifecycle of loan from application to completion.

Skills

Customer focus

Communication skills

Self-development

Team work

Target oriented

Job description

Evlo is seeking a Customer Account Manager in the United Kingdom to join a market-leading consumer finance team. You will interact with customers, assess needs and affordability, and guide them through the loan journey with a focus on excellent service.

The role emphasizes strong communication, rapport building, and the ability to work towards targets while delivering positive outcomes for customers and the business.