Account Manager

Team Jobs - Commercial; Christchurch; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Health cash plan

23 days' holiday plus bank holidays

Your birthday off

Company social events

Free on-site parking

Job summary

TeamJobs is recruiting for an experienced Account Manager to join a growing business based in Christchurch. You will take ownership of a portfolio of clients, acting as their main point of contact and driving growth.

The role is based in Christchurch but involves working across multiple locations in the local area, so you should enjoy face-to-face relationship-building with customers.

Qualifications

• Experience managing a portfolio of client accounts.
• Ability to build long-term relationships with key contacts.
• Comfort with reports, forecasts and performance data.

Responsibilities

• Manage and develop a portfolio of client accounts.
• Build strong, long-term relationships with key contacts.
• Create tailored account plans to drive growth.
• Identify opportunities to increase revenue and gross profit.
• Maintain a strong business development pipeline.
• Visit and work across multiple local locations.
• Coordinate with internal teams to ensure service excellence.

Skills

Account management

Relationship building

Commercial awareness

Forecasting

Stakeholder management

Communication skills

Job description

Account Manager

Location: Christchurch - Multi-Site
Salary: 37,500 - 40,000 per annum
Hours: Monday to Friday, 8:30am - 5:30pm
Job Type: Full-Time Permanent

TeamJobs are recruiting for an experienced Account Manager to join a growing business based in Christchurch.

This is a varied, relationship-led role where you'll take ownership of a portfolio of clients, becoming their main point of contact while identifying opportunities to develop accounts and drive growth.

The position is based in Christchurch but will involve working across multiple locations within the local area, so we're looking for someone who enjoys being visible with their customers and building strong relationships face-to-face.

What you’ll be doing

• Managing and developing a portfolio of client accounts
• Building strong, long-term relationships with key customer contacts
• Creating tailored account plans to support client and business growth
• Identifying opportunities to increase revenue and gross profit within existing accounts
• Building and maintaining a strong business development pipeline
• Acting as the main point of contact for day-to-day client requirements
• Visiting and working across multiple locations within the local area
• Working closely with internal teams to ensure excellent service delivery
• Proactively resolving client issues and identifying solutions
• Monitoring client satisfaction and service levels
• Preparing and reviewing SLA reports, sales projections and forecasts
• Using performance data to identify trends and commercial opportunities
• Sharing knowledge and best practice across the wider team

What we’re looking for

We're looking for a commercially minded and relationship-focused Account Manager who is confident taking ownership of their accounts and spotting opportunities for growth.

You’ll ideally have:

• Previous Account Management, Client Services or similar commercial experience
• Strong relationship-building and stakeholder management skills
• Experience developing and growing existing customer accounts
• A proactive and solutions-focused approach
• Strong commercial awareness
• Confidence working with reports, forecasts and performance data
• Excellent communication and organisational skills
• Flexibility to work across multiple locations

Hours, salary & benefits

This position is offered on a full-time, permanent basis, with an immediate start available for the right candidate.

You'll work Monday to Friday, 8:30am - 5:30pm, based on a standard 40-hour working week, with some travel between locations in the local area required.

Starting salary will be dependent on experience, with a salary band of 37,500 - 40,000 per annum.

You’ll also receive:

• Health cash plan
• 23 days' holiday plus bank holidays
• Your birthday off
• Company social events
• Free on-site parking

TJCOM