Custody Case Manager (Prison Offender Manager)

Catch22; Greater London; On-site; GBP 32,000; Full time

Job summary

A social support organization is looking for a dedicated individual to join their Offender Management unit based at HMP Thameside. This full-time position offers the chance to make a real difference in the lives of individuals. Candidates should be proactive in managing caseloads and work well under pressure. An understanding of rehabilitation and professional boundaries with vulnerable people is essential. This permanent role requires a commitment to supporting service users reintegrating into the community.

Benefits

Information about benefits available in the Job Information Pack

Qualifications

• Understanding or awareness of the factors that contribute to offending behaviour.
• Knowledge of rehabilitation methods and practices.
• Understanding of professional boundaries when working with vulnerable people.

Responsibilities

• Manage a caseload and work collaboratively with agencies.
• Work well in high-pressure environments and adapt to change.
• Ensure accurate record-keeping and meet deadlines.

Skills

Understanding of offending behaviour

Knowledge of rehabilitation

Professional boundaries with vulnerable people

Job description

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions we can change service user’s ideology, helping them desist from crime and reach their true potential.

In HMP Thameside Catch22 provides Offender Management services and support for adult male prisoners from entry to prison right through to their transition back into community life.

Job Description

This is a full‑time prison/office based role. There is the option for compressed hours on a 4 day week, or 9 day fortnight if deemed appropriate. This is not a hybrid/remote role.

An exciting opportunity to work for the Offender Management unit (OMU) at HMP Thameside, the only OMU in the country delivered by a third sector organisation since its opening in 2012. Following a recent Prison inspection, Charlie Taylor (HM Chief Inspector of Prisons) described this service to be "the best provision (he) had seen during the last year".

We are seeking a driven individual who strives for best practice and is passionate in making a difference to people’s lives. In this role you will have the opportunity to be part of a high performing Offender Management Service with its function to identify, assess, address and reduce risks of sentenced prisoners, whilst also motivating them to engage positively within the custodial regime.

Will you be committed to supporting and empowering service users to reintegrate into the community? If yes, we would like to hear from you.

Qualifications

• Understanding or awareness of the factors that contribute to offending behaviour.
• Knowledge of rehabilitation.
• Understanding of professional boundaries when working with vulnerable people.

Essential Criteria

• Ability to proactively manage a caseload and work collaboratively with other agencies.
• Ability to work well in high‑pressure environments and be resilient to change.
• Attention to detail particularly relating to recording of work and meeting of deadlines.
• Willingness to undertake additional training and development.

Contract and Working Hours

• Contract: Permanent
• Hours & work pattern: Full time, 38 hours per week.
• Salary: £31,582.00
• Location: HM Prison Thameside, Griffin Manor Way, London SE28 0FJ

Application Information

Please provide your CV and cover letter, along with completion of the screening questions, to express your interest in this opportunity. Please note, to be considered, submissions must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role.

Right to work in the UK is required. If you do not have the right to work, your application will be closed automatically.

All successful applicants must undergo enhanced DBS check, HMPPS vetting check and employer Right to Work in the UK check. Catch22 does not provide a licence to sponsor visas.

Screening

Successful admission to post subject to enhanced DBS check, HMPPS vetting check and employer Right to Work in the UK check.

Benefits

Information about benefits can be found in the Job Information Pack.