General Manager: Hospitality Leadership

BaxterStorey; Leeds; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

28 Days holiday including bank hols

Birthday off

Pension and life insurance

Free meals on shift

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey in Leeds City Centre is looking for a General Manager to lead a dynamic team of 8 in a high-end city centre dining and corporate hospitality environment. You will oversee service standards, mentor staff, and build strong relationships with clients and stakeholders.

The role demands financial acumen, hands-on leadership, and a passion for exceptional hospitality. You will drive continuous improvement, ensure health and safety, and uphold BaxterStorey values while delivering memorable

Qualifications

• Previous experience as a General Manager in the hospitality industry.
• Strong passion for food and customer service.
• Experience in leading, training, and supporting a team.
• Financially astute with budgeting and commercial focus.
• Excellent delegation, influencing and communication skills.
• Ability to prioritise multiple projects in a fast-paced environment.
• Meticulous organisational abilities and attention to detail.
• Adhere to BaxterStorey core values.

Responsibilities

• The General Manager will be hands on and oversee a dynamic team of 8 BaxterStorey employees.
• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible relationships with clients and key stakeholders.
• Mentor and develop your team through training, recognition, and empowerment.
• Create a culture of excellence with service, food standards, and innovation.
• Achieve business KPIs including Health & Safety, Sustainability, Financial and Governance.

Skills

Leadership

Customer service

Budget management

Delegation

Communication

Strategic thinking

Problem solving

Team motivation

Job description

BaxterStorey in Leeds City Centre is looking for a General Manager to lead a dynamic team of 8 in a high-end city centre dining and corporate hospitality environment. You will oversee service standards, mentor staff, and build strong relationships with clients and stakeholders.

The role demands financial acumen, hands-on leadership, and a passion for exceptional hospitality. You will drive continuous improvement, ensure health and safety, and uphold BaxterStorey values while delivering memorable