Cross-Border Road Logistics Strategist

Kuehne + Nagel; Dale Abbey; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kuehne+Nagel in the United Kingdom seeks a Road Logistics Cross Border Specialist to act as the main internal contact for key accounts and to manage cross-border transport bookings and performance reporting. You will coordinate with branches, track shipments, and source competitive rates to support Tender activities and new business requirements.

The role emphasizes strong customer service, proactive problem solving, and a collaborative, detail‑oriented approach in a fast-paced logistics

Qualifications

• Strong customer service mindset and excellent communication skills.
• Proactive problem-solving approach and high attention to detail.
• Flexibility and the ability to adapt in a fast-moving environment.
• Collaborative, team-oriented attitude.
• Reliability, commitment, and a hardworking nature.
• Process- and target-driven working style.
• Ability to manage multiple tasks while ensuring accuracy.
• Willingness to support broader departmental goals when needed.

Responsibilities

• Act as the main internal contact for all key account inquiries and daily communication.
• Manage, obtain, and monitor transport bookings, ensuring accuracy and timely processing.
• Coordinate closely with internal departments and branches to ensure seamless cross-border transport execution.
• Track shipments, proactively managing exceptions and communicating updates where needed.
• Maintain accurate account profiles, SOPs, and handling instructions.
• Prepare regular and ad hoc performance reports for internal and external stakeholders.
• Support tenders, customer reviews, and the implementation of new business requirements.
• Source competitive rates from suppliers and ensure accurate data entry into internal systems.

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Team collaboration

Multi-tasking

Process-driven

Job description

Kuehne+Nagel in the United Kingdom seeks a Road Logistics Cross Border Specialist to act as the main internal contact for key accounts and to manage cross-border transport bookings and performance reporting. You will coordinate with branches, track shipments, and source competitive rates to support Tender activities and new business requirements.

The role emphasizes strong customer service, proactive problem solving, and a collaborative, detail‑oriented approach in a fast-paced logistics