Road Logistics Cross Border Specialist

Kuehne+Nagel; Kegworth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Dynamic work environment

Professional development opportunities

Collaborative team culture

Job summary

A global logistics company is seeking a Road Logistics Cross Border Specialist in Kegworth. This role involves serving as the central link between branches and key customers while managing transport bookings and ensuring effective cross-border execution. The ideal candidate will have a strong customer service mindset, and excellent communication skills, and be proactive in problem-solving. It offers opportunities for professional development and teamwork in a supportive environment.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Proactive problem-solving approach and high attention to detail.
• Ability to adapt in a fast-moving environment.
• Collaborative, reliable and hardworking with a target-driven approach.

Responsibilities

• Act as the main internal contact for all key account inquiries.
• Manage and monitor transport bookings ensuring accuracy.
• Coordinate closely with internal departments for smooth executions.
• Track shipments and manage any exceptions proactively.
• Maintain accurate account profiles and handling instructions.
• Prepare performance reports for stakeholders.
• Support tenders and implementing new business requirements.
• Source competitive rates from suppliers.

Skills

Customer service mindset

Excellent communication skills

Proactive problem-solving

Attention to detail

Flexibility

Collaborative attitude

Process-driven approach

Task management

Job description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Join our EuroDirect team as a Road Logistics Cross Border Specialist and become the central link between our branches, internal stakeholders, and key customers. If you thrive in a fast‑paced logistics environment and love keeping operations running smoothly, this role is for you.

How you create impact

• Act as the main internal contact for all key account inquiries and daily communication.
• Manage, obtain, and monitor transport bookings, ensuring accuracy and timely processing.
• Coordinate closely with internal departments and branches to ensure seamless cross‑border transport execution.
• Track shipments, proactively managing exceptions and communicating updates where needed.
• Maintain accurate account profiles, SOPs, and handling instructions.
• Prepare regular and ad hoc performance reports for internal and external stakeholders.
• Support tenders, customer reviews, and the implementation of new business requirements.
• Source competitive rates from suppliers and ensure accurate data entry into internal systems.

What we would like you to bring

• Strong customer service mindset and excellent communication skills.
• A proactive problem‑solving approach and high attention to detail.
• Flexibility and the ability to adapt in a fast‑moving environment.
• A collaborative, team‑oriented attitude. Reliability, commitment, and a hardworking nature.
• Process‑ and target‑driven working style.
• Ability to manage multiple tasks while ensuring accuracy.
• Willingness to support broader departmental goals when needed.

What's in it for you

We provide a dynamic and supportive work environment where collaboration and continuous improvement are part of our daily culture. You’ll work closely with key stakeholders across our organisation, gain valuable insight into cross‑border FTL/LTL operations, and contribute directly to customer satisfaction and service quality. We offer opportunities for professional development, a team culture built on trust and shared goals, and a role where your contributions truly make an impact.

Who we are

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.